ABOUT ETECH Etech delivers future technology BPO remedies. a world minority owned business, Etech has established and trademarked how to turn your details into strategic insights.

e., "to start with contact resolution"), and forestall long term problems whenever achievable by educating our shoppers and examining their accounts. you can oversee all difficulties to resolution, regardless if delegated to other teams. 

We are dedicated to discovering and retaining large executing group associates to construct your campaign. As our spouse, you've the total assistance of our management and executive groups who etech will oversee your organization requirements and assure outstanding results and development to your brand. 

Be open up and aware of reliable coaching, get an Lively job in effectiveness setting up and objective environment. 

Purchases of essential products and services presents insight into no matter if a company is escalating or declining economically. examining paying out allows creditors predict hazard situations prior to other credit history analysis approaches. Lean how inside our most recent case examine.

Be open and attentive to consistent coaching, choose an Lively job in effectiveness scheduling and objective environment.

Handles all calls As outlined by existing rules, and fulfills Division requirements for cellphone time availability and get in touch with high-quality metrics  

A typical working day is made of earning and answering inbound and outbound calls, keeping account documentation, and building a positive rapport with our shopper foundation.

Proactively produce motion plans or present suggestions to the program on productive techniques to accomplish agenda adherence.

Experience working as Section of a collaborative crew - we get the job done collectively to ensure purchasers have an Excellent purchaser encounter each and every time they spot an purchase.

Enforce stability protocols concerning ID badge visibility, and checking approved staff coming into and exiting the making/Place of work.

top quality aim: This implies obtaining a large level of motivation to not simply carrying out your task but executing it very well.

to blame for producing long-term, temporary and interval stage forecasts and also potential designs for numerous Get hold of kinds dependant on consumer input and historic data working with spreadsheet templates, statistical modelling software together with other instruments. 

must have managed common & agile groups, and versatile to adapt and innovate with procedures to control provider & digital engineering projects.